Tuesday, June 9, 2009

Success of a company correlates directly to the job satisfaction of the employee.

The current issue presented above is a contentious issue with having arguments on both sides of it. If we consider most of the knowledge based companies it might be exceptionally true but for most of the manufacturing sector its still the Product, Price, Promotion and place - the 4 Ps of marketing- ruling the success of the of the company. So the issue at hand has to be looked at from the perspective of the company.

For a company in today's knowledge industry - be it a Knowledge process, business process, consultancy or It development where human resource is the biggest investment, the success is greatly contributed to by the satisfaction of the employee. One predominantly talks about productivity, efficiency and operational parameters driving the growth rate and subsequently affecting the top line as well as the bottom line of the company. But drilling down to the bottom of these parameters we would see at the grass root level moving up through the ladder to the top chain of command, its imperative that the employee will only attain, exceed the aforementioned parameters if he is happy. And even though happiness is subjective indirectly it correlates to the job satisfaction of the employee.

Another factor that points to this conclusion is the following. An employee is expected to give his 100% to his work if he is satisfied with the current position at work. If he is not there would be a great chance the person would not be motivated enough for the work. Self-Motivation goes a long way in the success of the team.

Thirdly, the strength of the chain is as much as that of its weakest link. The team cannot have optimal performance if one or more players (possibly key players) are not 100% into their work due to being dissatisfied with the job. This leads to an increase in pressure on the workload of the rest of the team-mates and subsequently putting a strain on them which might hamper the quality of the deliverable.

Fourthly, human beings are social animals. Depression and de-motivation spreads very easily. Seeing one of the team members being de-motivated might force others to think in the same lines or at least reconsider their stand. One bad apple kind of spoils the rest of the apples in the basket. This chain effect ripples through hurting the company badly.

Furthermore, people might try as much to keep home away from office, still its not always possible to separate our inherent emotions from our job mindset. They are not robots at the end of the day. Any such thought would impact the productivity and subsequently the success of the company.

Dissatisfied and disgruntled employees also tend to badmouth the company and its policies and if this comes from a senior employee for whatever be the reason, it’s a lot of bad press and publicity for the company. If the public image of the company is hurt it becomes all the more difficult to salvage it back.

Concluding this I would like to state that in today’s knowledge based economy where the human resources are the biggest capital investment of the company and on whose supply chain the balance sheet depends , its imperative that job-satisfaction of an employee is guaranteed. After all a disgruntled employee hurts the success of the company.

0 Comments:

Post a Comment

Subscribe to Post Comments [Atom]

<< Home